Privacy policy

Competence

At Sit 'n' Trip we want all your experiences with us to be in line with our customer promises, therefore, we have made legal bits and bobs simple and if you have any questions, please do not hesitate to contact us.

Sit 'n' Trip is committed to protecting the rights of individuals in line with the Data Protection Act and the General Data Protection Regulation GDPR. All of your data are only for our needs.

About us

Sit 'n' Trip (from Croatia) Limited, company number 05087201, trading as sitntrip.com, our correspondence address is Budak Divka 9 A Street,10 000 Zagreb, Croatia.

Personal data we collect and why we use it?

Sit n Trip collects a selected personal data from you such as your name, address, email address, date of birth, flight details, accommodation details, debit card and credit card details (although we do not store your full credit, debit card or account details for security reasons). We need this information in order for us to fulfil our contract with you and provide you with a reliable service.

Sit 'n' Trip may also collect information about your usage of the website or app and information from any messages you post to the website.

Sit 'n' Trip use your personal information in order to fulfil a contract to you and provide a reliable services and any other services and extra service available to purchase on our website or app from time to time.

Sit 'n' Trip may use your information to contact you for your views on our website, app or services, and to notify you occasionally about important changes or developments to the website, app, services or your booking. We may use your information to let you know about our other products and services that may be of a legitimate interest to you including services that may be the subject of direct marketing, and we may contact you by telephone, text or e-mail.

Sit 'n' Trip always respect the requirements of our customers so it is important to us that we are contacting you as you wish, that’s why we make it easy for you to choose what you want to be contacted about and unsubscribe where required at the click of a button if those choices no longer apply.

Do we share personal data?

Sit 'n' Trip share your personal data only with trusted third parties such as the third party partners and trusted sub-contractors of the transport services or guides and extras for the processing and managing booking.

Sit 'n' Trip may employ the services of a third party to help us in certain areas, such as website hosting. In some cases, the third party may receive your information. However, at all times, we will act as controllers and will be responsible for the use of your information.

Sit 'n' Trip may use aggregated information for the purposes of tracking usage of the web site or app and in order to help us improve our website or app and for research and analysis purposes. We may pass this information to third parties. The aggregate information and statistics will not, however, include details that can be used to identify you.

Sit 'n' Trip may use your information if we are under a legal duty to disclose this, or in order to enforce our website terms of use and any other agreement; and/or to protect the rights of Sit 'n' Trip (from Croatia).

How long do we plan to hold personal data?

Your personal data we process shall not be kept for longer than is necessary for that purpose or those purposes we obtained it for. We will generally retain your personal information for the statutorily required time or as long as we have a lawful reason to, whichever is longer. For further information.

Customer rights

You have a right to access your personal information, to object to the processing of your personal information, to rectify, to erase, to restrict and to port your personal information. Please visit here

Cookies

A cookie is a text-only string of information that a website transfers to the cookie file of your hard disk so that the website can remember who you are/recognise your computer or device. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

By using sitntrip.com, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for advertising and personalisation. For more details, please refer to section 4 below.

We have implemented reasonable technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure.

Payment

The payment process is 100% secured through sitntrip.com.